Terms of Service - Sonnical Work Planner

Last Updated: December 4, 2025

1. Introduction

Welcome to Sonnical Work Planner ("Sonnical", "the App", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Sonnical mobile application and web platform, operated by LogicLine Labs.

By downloading, installing, or using Sonnical, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Description of Service

Sonnical is a workforce management platform that provides:

• Shift scheduling and assignment

• Staff availability management

• Time tracking (clock-in/clock-out)

• Shift exchange requests between team members

• Analytics and reporting

• Push notifications for schedule updates

The App is designed for businesses of any industry including healthcare, retail, hospitality, and other sectors requiring shift management.

3. Eligibility

To use Sonnical, you must:

• Be at least 18 years old, or the age of majority in your jurisdiction

• Have the authority to bind yourself or your organization to these Terms

• Provide accurate and complete registration information

• Not be prohibited from using the App under applicable laws

4. Account Registration

4.1 Account Creation

To access Sonnical's features, you must create an account by providing:

• Valid email address

• Password

• Organization/institution information (for administrators)

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized access

4.3 Account Types

Sonnical offers different user roles:

• Administrator (Admin): Full access to all features, user management, and settings

• Sub-Administrator (SubAdmin): Limited administrative capabilities as assigned by Admin

• User: Standard access to view schedules, manage availability, and request shift changes

5. Acceptable Use

5.1 You agree to:

• Use Sonnical only for lawful purposes

• Provide accurate information about your organization and employees

• Respect the privacy and rights of other users

• Comply with all applicable employment laws in your jurisdiction

5.2 You agree NOT to:

• Share your account credentials with unauthorized persons

• Attempt to access accounts or data belonging to others

• Use the App to violate any employment or labor laws

• Interfere with or disrupt the App's functionality

• Reverse engineer, decompile, or attempt to extract the source code

• Use automated systems or bots to access the App

• Upload malicious code or content

• Misrepresent your identity or affiliation

6. Subscription and Pricing

6.1 Free Tier

Sonnical offers a free tier with:

• Up to 200 users

• Up to 3 locations/institutions

• Core scheduling features

6.2 Paid Plans

Premium features are available through paid subscriptions:

• Pro Plan: Additional features including unlimited locations, advanced analytics, and white-label branding

• Enterprise Plan: Custom pricing with API access, SSO, and dedicated support

6.3 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis

• All fees are non-refundable unless required by law

• We reserve the right to change pricing with 30 days notice

• Failure to pay may result in suspension or termination of your account

6.4 Cancellation

• You may cancel your subscription at any time

• Access to paid features will continue until the end of your billing period

• No refunds will be provided for partial billing periods

7. Data and Content

7.1 Your Data

You retain ownership of all data you input into Sonnical, including:

• Employee information

• Schedule data

• Availability records

• Messages and communications

7.2 License to Us

By using Sonnical, you grant us a limited license to:

• Store and process your data to provide the Service

• Create anonymized, aggregated data for analytics and improvement purposes

• Display your data back to you and authorized users in your organization.

7.3 Data Portability

You may export your data at any time through the App's export features. Upon account termination, you may request a copy of your data within 30 days.

7.4 Data Deletion

Upon account deletion, your data will be permanently removed from our systems in accordance with our Privacy Policy and Firebase data retention policies.

8. Intellectual Property

8.1 Our Property

Sonnical and its original content, features, and functionality are owned by LogicLine Labs and are protected by international copyright, trademark, and other intellectual property laws.

8.2 Trademarks

"Sonnical", "Sonnical Work Planner", and the Sonnical logo are trademarks of LogicLine Labs. You may not use these marks without our prior written consent.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about Sonnical may be used by us without any obligation to compensate you.

9. Third-Party Services

9.1 Firebase

Sonnical uses Google Firebase for:

• User authentication

• Data storage (Cloud Firestore)

• File storage (Cloud Storage)

• Push notifications (Cloud Messaging)

• Crash reporting (Crashlytics)

Your use of Sonnical is also subject to Google's Terms of Service and Privacy Policy.

9.2 Other Integrations

We may integrate with third-party services. Your use of such integrations is subject to the respective third party's terms and conditions.

10. Disclaimers

10.1 "As Is" Service

SONNICAL IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• NON-INFRINGEMENT

• ACCURACY OR RELIABILITY OF DATA

10.2 No Guarantee

We do not guarantee that:

• The App will be uninterrupted or error-free

• Defects will be corrected

• The App is free of viruses or harmful components

• The results of using the App will meet your requirements

10.3 Scheduling Decisions

Sonnical provides tools to assist with scheduling decisions. You are solely responsible for:

• Ensuring compliance with labor laws

• Verifying schedule accuracy

• Managing employee relations

• Final approval of all schedules and assignments

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGICLINE LABS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages

• Loss of profits, revenue, data, or business opportunities

• Damages arising from your use or inability to use the App

• Any conduct or content of third parties on the App

11.2 Cap on Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF SONNICAL SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

11.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless LogicLine Labs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of Sonnical

• Your violation of these Terms

• Your violation of any rights of another party

• Any data or content you submit through the App

13. Termination

13.1 By You

You may terminate your account at any time by:

• Deleting your account through the App settings

• Contacting us at logiclinelabs@gmail.com

13.2 By Us

We may suspend or terminate your access to Sonnical at any time, with or without notice, for:

• Violation of these Terms

• Fraudulent or illegal activity

• Non-payment of fees

• Extended periods of inactivity

• Any reason at our sole discretion

13.3 Effect of Termination

Upon termination:

• Your right to use Sonnical immediately ceases

• We may delete your data after 30 days

• Provisions that by their nature should survive will remain in effect

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms in the App

• Sending an email to your registered address

• Displaying a notice upon login

Your continued use of Sonnical after changes constitutes acceptance of the new Terms.

15. Governing Law and Disputes

15.1 Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms or your use of Sonnical shall be resolved through:

1. Informal Resolution: Contact us first to attempt to resolve the dispute informally

2. Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association

15.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LogicLine Labs regarding Sonnical.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or internet outages.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

LogicLine Labs

• Email: logiclinelabs@gmail.com

• Phone: +1-302-601-5708

• Address: 8 The Green, Suite R, Dover, Delaware 19901, USA

By using Sonnical Work Planner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.